SIPL Privacy Policy

Last modified: November 22, 2024

Star India Private Limited, having its registered office at Star House, Urmi Estate, 95 Ganpatrao Marg, Lower Parel, Mumbai-400013, Maharashtra, India (“we”, “us”, “our”, “SIPL”) is committed to protecting the privacy and security of your Personal Data, your privacy is important to us. This Privacy Policy (“Policy”) applies to all individuals (“you”, “your”, “user”) using our website (“Website”).

This Policy explains how we collect, receive, store, disclose, share, and use your Personal Data for the purpose of your participation and consumption of our content offered by us through our Website or during any interaction with us, and how you can exercise your privacy rights.

Before using our website or availing any of our content, you are advised to carefully read this Policy. If you do not agree with the terms of this Policy, please do not access this Website. By visiting and/or using our Website, you are consenting to process your Personal Data in the manner as set forth in this Policy.

DATA PRIVACY DISCLAIMER

This Privacy Policy applies to the processing of digital Personal Data within the territory India, including data collected directly in digital form or initially in non-digital form and subsequently digitized. It also extends to processing activities conducted outside India if they are connected to the offering of goods or services to individuals within the territory of India.

WHAT PERSONAL DATA DO WE COLLECT ABOUT YOU?
1. When you interact with us, we collect different types of information from you based on the type of interaction.
2. We endeavor to collect only such Personal Data that is reasonably necessary to perform our services for you. When you interact with our Website or otherwise with us, we may collect the following Personal Data from you directly:
3. You can choose not to give us Personal Data when we ask you for it. If you decide not to give us your Personal Data, it may restrict our relationship with you.
HOW DO WE COLLECT YOUR PERSONAL DATA?

Information you directly provide to us:

You may choose to provide us with the data, which is essential for us to fulfil your request when you:

Use our Website
Share or use your social media profile to contact us
Enter a contest or competition organised by us
Get in touch to provide feedback
Attend an online or on ground event

Information you provide to us voluntarily:

If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Website, we may collect and store such data.

We may collect additional digital Personal Data at other times, when you provide feedback(s), respond to surveys, or communicate with us. This Personal Data may include your name, e-mail id, mobile number, etc.

Information we collect automatically:

We collect Personal Data about you, your interactions with us, as well as data regarding your computer or other devices used to access our Website. These sources may include, but is not limited to:

Activities on the Website such as type of pages viewed, time spent on pages, search queries etc.
Your interactions with our email and contact us.
Data collected via the use of cookies. To know more, refer to the cookie policy for the details <Cookie Policy>

Information we collect from other sources:

We may collect or receive Personal Data about you from third-party sources and process this Personal Data in accordance with this Policy. The sources may include, but is not limited to:

Publicly accessible sources.
Social media websites.

If you connect your social media account to our Website, you will share certain Personal Data from your social media account with us. This may include your name, email address, social media handle, photo, list of social media contacts, and any other data you make accessible to us.

LAWFUL BASIS FOR PROCESSING YOUR PERSONAL DATA

We will collect Personal Data by lawful and fair means and, where appropriate, with the knowledge of the individual concerned. We only collect and process Personal Data about you where we have a lawful basis. Lawful basis on which we would process data from you includes:

Obtaining explicit consent from you
Processing for legitimate uses where processing is necessary in order to provide you with our products and/or services, such as:

To enforce our terms and conditions.
To ensure compliance with our legal obligations and to also comply with our obligations towards public authorities.
To enforce any legal right or claim.
For legal and compliance reasons, such as the prevention, detection, or investigation of a crime, loss prevention or prevention of fraud.
As otherwise described to you at the time of collection of your Personal Data.

HOW DO WE USE YOUR PERSONAL DATA?

We use your Personal Data for the purposes we have described below in this privacy notice, or for purposes which are reasonably compatible to the ones described.

To manage our relationship with you.

We use your Personal Data to:

Verify your identity; to help provide our products and/or services and to administer those products and/or services
For marketing (where you have agreed to this) and for market research purposes, including internal demographic studies, to provide, optimize and personalize our products and/or services
Provide online or offline products and/or services such as contests, quizzes and polls
Identify you and authenticate your access rights access to our Website
Invite you to provide feedback, surveys or attend events

To manage and improve our processes and our business operations.

We use your Personal Data to:

Manage our network and information systems security.

To achieve other purposes.

We shall also use your Personal Data for legal and regulatory purposes, such as:

For our internal and external audit requirements and for information security purposes
To gain insights and feedback on our products and/or services to correct or improve them, by analysing data from external sources such as Google, Facebook and Twitter (and others).

HOW DO WE PROTECT YOUR PERSONAL DATA?

We implement reasonable technical and organizational measures in relation to the data and Personal Data that is processed by us. We take reasonable measures to protect all Personal Data from unauthorized processing or accidental disclosure, alteration, misuse, destruction or loss or unauthorized access and modification that compromises the confidentiality, integrity, and availability of such data.

While we endeavor to always protect our Website, operations and data against unauthorized access, use, modification, and disclosure, due to the inherent nature of the Internet, we cannot guarantee that any data, during transmission or while stored on our systems, will be safe and secure from intrusion by others.

YOUR RIGHTS IN CONNECTION WITH YOUR PERSONAL DATA

We respect your right to access and control your Personal Data, and we will respond to requests to exercise your rights under applicable laws and, where applicable, will correct, update, or erase your Personal Data.

You have the following rights:

Right to access Personal Data : At any point, you can contact us for a summary of your digital Personal Data we hold about you, the processing activities undertaken with respect to such Personal Data, the identities of all those persons with whom your Personal Data has been shared by us along with the description of the Personal Data so shared, and any other data related to your Personal Data and its processing.
Right to request correction: If your Personal Data is incomplete, inaccurate, misleading, or out of date, you can inform us about the same and your Personal Data will be corrected, completed, or updated.
Right to request erasure: If you believe that we should discontinue the use of your Personal Data, you have the option to request the deletion of your Personal Data, unless retention is necessary for compliance with any law for the time being in force.
Right of grievance redressal: In case of any grievance, you can also raise a request to alter your consent choices at dpo@jiostar.com.
Right to nominate: In the event of death or incapacity to exercise these rights, you can nominate any other individual to exercise such rights.
Right to withdraw your consent: You can withdraw your consent easily by emailing us on dpo@jiostar.com. The withdrawal of consent previously granted for the processing of Personal Data does not affect the lawfulness of the processing until the withdrawal. However, opting out will result in cessation of the respective services.

For exercising any of your rights, you can contact us using dpo@jiostar.com. We will need you to furnish proof of your identity before you can exercise these rights. We may not be able to process any requests made in the event you fail to establish your identity, or if we are unable to authenticate your identity.

SHARING/DISCLOSURE OF PERSONAL DATA

As far as this is necessary for the purposes set out above, we will share your Personal Data with the following recipients who either have a need to know and who will process it for us based on our instructions and for no other purpose:

General Disclosure:

We may disclose your Personal Data:

To our parent company, subsidiaries, and affiliates
To our employees and vendors
In the event of a merger, sale, restructure, acquisition, joint venture, assignment, transfer, or other disposition of all or any portion of our business, assets, or stock (including in connection with any bankruptcy or similar proceedings)

External service providers:

Occasionally, to provide our products and/or services, it is necessary to collaborate with external service providers. We may use these service providers to assist us with some features or functions. These external service providers shall process your Personal Data on our behalf subject to appropriate safeguards only insofar as it is necessary for them to provide their products and/or services to us. Our prior authorization is required before they are permitted to transfer responsibility for processing Personal Data to a third party.

Business Transfers:

We provide Personal Data to our affiliates and other trusted businesses or persons to process it for us, based on our instructions and in compliance with our Policy and any other appropriate confidentiality and security measures.

In the event if we merge with or acquired by another company or in case of re-organization or re-structuring of business, we and our affiliates may share your Personal Data, wholly or in part, with another business entity.

Courts and public authorities:

We will share Personal Data when required for the following purposes:

To comply with legal obligations and respond to requests from government agencies, including law enforcement agencies and other public authorities;
To prevent or detect or investigate offences or cyber incidents or for the prosecution or punishment of offences;
To raise or defend against legal claims;
To protect our users, systems, and products and/or services.

We only share your Personal Data with recipients that have an adequate level of data protection by implementing appropriate technical and organizational security measures, or we take measures to ensure that all recipients provide an adequate level of data protection as prescribed by applicable law. We do not sell your Personal Data to anyone.

PERSONAL DATA TRANSFER, STORAGE AND PROCESSING GLOBALLY

We may transfer your Personal Data to our affiliates or third parties in territories outside India for the purposes described in this Policy in accordance with applicable data protection laws, provided that no such restriction is notified by the Government/ appropriate authority.

HOW LONG DO WE KEEP YOUR PERSONAL DATA?

We will retain your Personal Data which we have collected for as long as we reasonably consider it necessary for achieving the abovementioned purposes and as is permissible under applicable law. This is determined on a case-to-case basis.

We will delete your Personal Data whenever you request us to do so. However, we may archive and/or retain your Personal Data for as long as there are statutory retention obligations or potential legal claims are not, yet time barred.

SAFEGUARDING THE PRIVACY OF CHILDREN

In instances where the collection of children’s data occurs, we ensure to obtain verifiable consent from the parents or lawful guardians of minors. We are committed to not collecting or soliciting Personal Data from individuals under the age of 18, nor do we allow them to register or submit Personal Data via web forms without parental approval. Additionally, we refrain from engaging in tracking, behavioral monitoring, or targeted advertising aimed at children. Should we discover that Personal Data from a minor has been collected without the requisite parental consent, we will promptly delete such information.

If you believe that a child under 18 years may have provided us their Personal Data, please contact us on dpo@jiostar.com.

CONTACT INFORMATION

If you have questions or comments regarding this Policy or want to exercise any of your rights or express your grievances regarding the processing of your Personal Data, please contact us using the contact details given below:

Data Protection Officer

dpo@jiostar.com

Star India Private Limited

Star House, Urmi Estate,

95 Ganpatrao Marg, Lower Parel,

Mumbai-400013, Maharashtra, India

If you are not satisfied with the resolution provided you may log your complaint with the Data Protection Board of India following the procedure prescribed by them.

CHANGES TO THIS PRIVACY POLICY

We reserve the right to change this Policy at our sole discretion at any time. Any material changes to this Policy will be posted on this page. We encourage you to review this Policy regularly for such changes. The updated Policy will take effect as soon as it has been updated.